1. Information We Collect
Personal Information
We collect information that you provide directly to us:
- Email address
- Company/organization name
- Building assessment data
- Payment information (processed by Stripe)
Technical Information
Automatically collected information:
- IP address (anonymized)
- Browser type and version
- Device information
- Usage data and analytics
2. How We Use Your Information
- To provide and maintain our service
- To process your payments
- To generate building assessment reports
- To improve our services
- To communicate with you
- To comply with legal obligations
3. Data Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Stripe: For payment processing
- Service Providers: Who assist in our operations
- Legal Authorities: When required by law
4. Data Retention
We retain your personal data only for as long as necessary:
- User account data: Until deletion request
5. Your Rights (GDPR/CCPA)
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your personal data
- Restrict or object to processing
- Data portability
- Withdraw consent
6. Data Security
We implement appropriate security measures including:
- HTTPS encryption
- Regular security assessments
- Data minimization principles
7. International Data Transfers
Your data may be processed outside the EU/EEA, but only with adequate protection measures in place.
8. Contact Information
For data protection inquiries:
Email: contact@CarbonTesseract.com
Response time: Within 30 days